Privacy Policy

Who we are

Suggested text: Our website address is: https://sunrises.vip.

Privacy Policy

Last Updated: September 2026

SUNRISE respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an inquiry, requesting a quotation, or communicating with our team.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We may collect personal and business information that you voluntarily provide to us, including:

  • Full name
  • Company name
  • Email address
  • Phone number or WhatsApp contact
  • Country or region
  • Project details
  • Product requirements
  • Drawings, specifications, reference images, or other uploaded files
  • Delivery destination
  • Other information submitted through our inquiry or contact forms

We may also automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • General usage and analytics data

2. How We Use Your Information

The information we collect may be used to:

  • Respond to product and project inquiries
  • Prepare quotations and proposals
  • Recommend suitable furniture, lighting, or commercial kitchen products
  • Review technical requirements and specifications
  • Provide OEM or ODM support
  • Coordinate production and project delivery
  • Communicate order, payment, production, and shipping information
  • Improve our website, products, and services
  • Prevent fraud, misuse, or security incidents
  • Comply with applicable legal or regulatory requirements

We do not sell your personal information to third parties.

3. Project and Inquiry Information

Information submitted through our project inquiry forms may be reviewed by our sales, project, sourcing, technical, production, logistics, or customer service teams where necessary to provide the requested service.

Documents such as floor plans, product lists, specifications, drawings, and project references will only be used for legitimate business purposes related to your inquiry or project.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website performance, understand visitor activity, remember preferences, and improve the user experience.

Some third-party services, such as analytics, security, hosting, translation, or performance tools, may also place cookies.

You may manage or disable cookies through your browser settings.

5. Third-Party Service Providers

We may use trusted third-party service providers for services such as:

  • Website hosting
  • Email communication
  • Analytics
  • Website security
  • Cloud storage
  • Payment processing
  • Logistics and freight services

These service providers may process limited information only where necessary to perform their services.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal and business information only for as long as reasonably necessary for:

  • Responding to inquiries
  • Managing quotations and projects
  • Maintaining business records
  • Providing customer support
  • Meeting legal, tax, accounting, or contractual requirements

8. International Data Transfers

As SUNRISE serves international customers, information may be processed or stored in countries or regions different from your own.

Where applicable, reasonable measures will be taken to protect personal information during international processing or transfer.

9. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us.

10. External Links

Our website may contain links to third-party websites.

SUNRISE is not responsible for the privacy practices, security, or content of third-party websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our website contact form or by email.

SUNRISE
Email: info@sunrise.vip
Website: sunrises.vip